Case studies – Use of drones in energy, utility, insurance & telecom [2024]


In 2024, drones have moved far beyond their initial use as recreational gadgets or tools for aerial photography. Advancements in sensor technology, data analytics, and machine learning have transformed drones into versatile problem solvers across numerous industries. From power generation to insurance claims, drones are capturing and analyzing data in ways previously unimaginable, reducing risks and operational costs in the process.

Energy and Utilities

  • ENGIE Fabricom: Building on earlier successes using drones for high-voltage line installations, ENGIE Fabricom is now exploring the use of drones equipped with specialized cleaning mechanisms for maintaining high-voltage insulators. This innovation eliminates the need for workers to climb pylons, enhancing safety and efficiency.
  • National Grid (UK): National Grid utilizes drones equipped with thermal imaging cameras to inspect power lines for potential faults or damage. This proactive approach allows for faster identification and repair of issues, minimizing disruptions to the power supply.
  • Percepto: This company offers autonomous drone-in-a-box solutions tailored for the energy and utility sector. Their drones conduct routine inspections of infrastructure like substations, wind turbines, and solar panels, providing real-time data for predictive maintenance and anomaly detection.


  • Hoogmartens: Hoogmartens continues to leverage drones for inventory management, site progress monitoring, and infrastructure assessment. They have overcome earlier legislative hurdles by obtaining permits for drone operations in public spaces, opening up new possibilities for their use in road renovations. Additionally, their in-house data analysis software has matured, providing valuable insights for project planning and execution.
  • Skycatch: Skycatch is a leader in providing drone-based solutions for construction sites. Their drones create highly accurate 3D maps and models of construction sites, enabling better project management, earthwork calculations, and progress tracking.
  • DroneDeploy: This platform is widely used in construction for drone data processing and analysis. Their software generates detailed maps, 3D models, and progress reports, helping construction managers make informed decisions and optimize workflows.


  • KBC Insurance: KBC has expanded its drone program beyond storm damage assessment to include pre-insurance property risk assessments. Drones equipped with high-resolution cameras and LiDAR sensors generate detailed 3D models, enabling underwriters to make more accurate risk calculations and offer tailored premiums to customers.
  • State Farm: State Farm employs drones to assess damage after natural disasters like hurricanes and wildfires. The quick deployment of drones allows them to process claims faster and get homeowners the assistance they need more efficiently.
  • AXA XL: This insurance provider uses drones for rooftop inspections of commercial properties. This approach reduces the need for manual inspections, which can be time-consuming and dangerous, and provides detailed data for risk assessment and underwriting.


  • Orange Belgium: Orange Belgium, part of the ar4Gus project, is now using drones equipped with 5G signal testing equipment to evaluate network performance and coverage. This allows them to optimize their 5G rollout and identify potential interference issues before they affect customers.
  • Verizon: Verizon leverages drones to inspect cell towers and other telecommunications infrastructure. This enables faster and safer inspections than traditional methods and allows for early detection of potential issues.
  • AT&T: AT&T utilizes drones for disaster response and recovery. Following natural disasters, drones are deployed to assess damage to cell towers and other infrastructure, allowing for quicker restoration of communication services.


  • DHL: DHL is experimenting with drone delivery for time-critical shipments and deliveries to remote areas. Their drones are designed to transport small packages and medical supplies, offering a faster and more efficient alternative to traditional ground-based delivery methods.
  • Amazon Prime Air: Amazon continues to develop its drone delivery service, aiming to provide 30-minute delivery for eligible items in select areas. Their drones are designed for autonomous flight and package delivery, potentially revolutionizing the last-mile delivery landscape.
  • Zipline: This company has established a successful drone delivery network in several African countries, delivering essential medical supplies like blood and vaccines to remote clinics and hospitals.


In 2024, drones are no longer a futuristic concept but a practical tool that is reshaping industries and improving our lives. The case studies mentioned above demonstrate the versatility and potential of drones across diverse sectors. As technology continues to advance, we can anticipate even more innovative and groundbreaking applications for drones in the years to come.